User Guide

1. Click the Log In button in the blue bar at the top of the page.
2. Enter the email address and password you created during registration.

Note: Your account must be activated before you can log in.

1. Click the Log In button in the blue bar at the top of the page.
2. Press ‘lost your password?’ and enter your details.
3. You will be emailed a link to reset your password.

You can find the accessibility widget button in the bottom-left corner of every page on the site.

Clicking this button opens a menu where you can customise the website’s appearance and functionality to better suit your needs.

Adjustments include content display options, colour contrasts, font sizes, and enabling screen reader optimisation, among others.

Creating Your Profile

To create a new PA profile, log in to your account and navigate to My Account → My PA Profile → Add a Profile. Complete the profile form with all relevant information, such as your experience, skills, and availability, then press Submit. Once submitted, your profile will be sent to our recruitment team for review. They aim to review and publish profiles within 2 working days. While your profile is under review, its status will show as Pending in your account.

Editing Your Profile

To make changes to an existing profile, select Edit Your Profile from your account, update the necessary details, and press Submit again. The recruitment team will review any changes and republish the profile. You will receive an email notification when the updated profile is live.

Hiding or Deleting Your Profile

To hide or delete your profile, select Hide or Delete Your Profile from your account. If you want to temporarily remove your profile from public listings but keep it saved in your account for future use, you can choose to hide your profile by selecting the Private option. To permanently remove your profile from the system, select the Bin option. Please note that deleted profiles cannot be recovered.

When you are logged into your account, you can add any job adverts or PA profiles that interest you to your Shortlist by clicking the Shortlist button on their page. You can view all your shortlisted items by clicking the Shortlist option located in the blue menu bar at the top of the site. If you want to remove all saved items, use the Clear Shortlist button to empty the list completely.

Creating Your Advert

To create a new advert, log in and go to My Account → My Adverts → Add an Advert. Fill in all the required details about the position you are advertising. If you need help, please refer to our Advert Writing Guide or contact our recruitment team for assistance. Once completed, press Submit to send your advert to the recruitment team for review. They aim to review and publish adverts within 2 working days. You will receive an email notification once your advert is live, and all applications will be forwarded to the email address(es) you provided.

Editing Your Advert

To update an existing advert, select Edit Your Advert, make any necessary changes, and press Submit again. The recruitment team will review the changes before republishing.

Hiding or Deleting Your Advert

You can choose to make your advert Private, which hides it from public listings but keeps it saved in your account for future reference or reposting. Selecting the Delete (Bin) option will permanently remove your advert. Please be aware this action cannot be undone

• To contact PAs, you must be registered for a Direct Payment employer account on PA Pages and logged in to this account.
• Select PA Profiles from the main menu.
• Use the filters on the left-hand side to narrow your search, for example by location, availability, or skills.
• Click on the name of a PA whose profile you want to view in full.
• To get in touch with the PA, click the blue Contact This PA button on their profile page.
• A pop-up box will appear asking you to enter your contact details. Once submitted, your details will be sent securely to the PA, who can then reach out to you directly.